Your Safety is Our Top Priority
Every aspect of our service is designed with safety, security, and peace of mind in mind. Learn about our comprehensive safety measures and why thousands of families trust Thedal.
Rigorous Companion Vetting Process
Background Verification
- • Comprehensive criminal background check
- • Employment history verification
- • Reference checks from previous employers
- • Identity verification and documentation
- • Motor vehicle record review
Professional Training
- • Elderly care and assistance techniques
- • Disability awareness and support
- • Medical emergency response
- • Airport navigation and procedures
- • Communication and empathy skills
Ongoing Monitoring
- • Regular performance evaluations
- • Continuous feedback from travelers
- • Annual background check renewals
- • Mandatory continuing education
- • Quality assurance reviews
Built-in Safety Features
24/7 Emergency Support
Our dedicated emergency response team is available around the clock to handle any situation that may arise during travel.
- • Immediate response to emergency calls
- • Direct line to medical professionals
- • Coordination with local emergency services
- • Family notification protocols
Real-time Tracking
Family members can track the journey progress and receive regular updates throughout the travel experience.
- • GPS location tracking
- • Flight status updates
- • Check-in notifications
- • Arrival confirmations
Medical Information Security
All medical information is handled with the highest level of security and confidentiality, following HIPAA guidelines.
- • Encrypted data transmission
- • Secure storage systems
- • Limited access protocols
- • Regular security audits
Insurance Coverage
Comprehensive insurance coverage protects both travelers and companions throughout the entire journey.
- • General liability coverage
- • Professional indemnity insurance
- • Medical emergency coverage
- • Travel disruption protection
Emergency Response Protocols
Medical Emergencies
- • Immediate contact with emergency services
- • Notification of family and emergency contacts
- • Coordination with medical professionals
- • Documentation and follow-up care
Travel Disruptions
- • Alternative travel arrangements
- • Accommodation assistance if needed
- • Communication with airlines and airports
- • Continuous support until resolution
Trusted by Industry Leaders
HIPAA Compliant
Full compliance with healthcare privacy regulations
Insured & Bonded
Comprehensive insurance coverage for all services
Industry Certified
Certified by leading healthcare and travel organizations